Characteristics And Spending Patterns of Persistently High-Cost Medicare Patients
By Jose F. Figueroa, Xiner Zhou, and Ashish K. Jha
Jan. 2019 - Health Affairs
THE HIDDEN COST OF HEALTHCARE SYSTEM COMPLEXITY
52% of healthcare consumers have little or no health system literacy.
2018 - Accenture
What is Driving Total Cost of Care?
An Analysis of Factors Influencing Total Cost of Care in US Healthcare Markets
Download full Report or Executive Summary
June 2018 - HFMA/LEAVITT/McManis
Getting Doctors to Make Better Decisions Will Take More than Money and Nudges
by Yusuke Tsugawa and John N. Mafi
June 18, 2018 - Harvard Business Review